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Your Privacy is our Priority

Your privacy is important to us. This notice explains the practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available throughout our website.

What Information do we request from you

All information gathered and collected on the Houghton Hams website is covered by this Privacy Policy. You may order our products, through the website, at this point we require your personal information to complete your order request. The types of personal information collected at these pages are:

  • Name
  • Address
  • E-mail address
  • Phone number
  • Credit/Debit Card Information is handled externally by Sage Pay- we do not store this data, we do however have a copy of their compliance certificate to ensure they handle your data securely.

How We Use your Information

We use the information you provide about yourself when placing an order only to complete that order, and contact you should it be necessary to discuss that order. We do not share this information with outside parties except to the extent necessary to complete that order. We use return e-mail addresses to answer the e-mail we receive. Such addresses are not used for any other purpose and are not shared with outside parties. Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt out or otherwise prohibit such unrelated uses.

Our Commitment to Data Security

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

We use Cookies on our website

We use cookies and similar technologies to analyse trends, administer the Site, track users’ movements around the Site, and gather demographic information about our user base as a whole. You can control the use of these cookies at the individual browser level.

How to Access, Correct or Delete Your Information

You can access all your personally identifiable information that we collect online in your ‘Account’ and maintain / delete by emailing info@houghtonhams.co.uk. To protect your privacy and security, we will take reasonable steps to verify your identity before granting access or making corrections. We use this procedure to better safeguard your information. You can correct factual errors in your personally identifiable information by sending us a request that credibly shows error.

How to Contact Us

Should you have other questions or concerns about these privacy policies, please send us an e-mail at info@houghtonhams.co.uk

Houghton Hams Ltd. 58 - 68 Tenter Rd, Moulton Park, Northampton, NN3 6AX
T: 01604 644247
E: info@houghtonhams.co.uk